Continuing Education for Coaches

3 hour - Generational Differences in the Work Place (3 CE hours) ($69 - GenDiff)


Description
This program provides coaches with introductory knowledge and tools to help clients understand and manage generational differences in the workplace. After successful completion of this course, coaches will increase their ability to do the following:

• Identify the generations in the workplace and the experiences that shape them.
• Examine the stereotypes associated with each generation.
• Identify potential challenges when interacting with different generations.
• Demonstrate techniques that foster respectful communication with different generations.
• Implement strategies to unite employees of all ages.
Content
  • Video - Faces of Change: Understanding and Managing Generations in the Workplace
  • Understanding Generational Differences Training Material
  • Understanding Generational Differences Summary Slides
  • Video - Generation Z: Making a difference their way.
  • Video - Millennials: It's time to stop shaming them.
  • Video - Generation X: The Middle Child
  • Video - Baby Boomers: Will they ever retire?
  • Closing the Generation Divide in Project Management (PMI, Minding the Gap, 2012)
  • Discussion Forum - Effective Solutions for Multi-Generational Work Relationships
  • Generational Differences Test
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever