Continuing Education for Coaches

3 hour - Generational Differences in the Work Place (3 CE hours) ($69 - GenDiff)

For BCC and GCDF credentials. If you have any questions, please contact us at This program provides BCC coaches and GCDF career development facilitators with introductory knowledge and tools to help clients understand and manage generational differences and diverse populations in the workplace. This course should be completed within 21 days of enrollment.

After successful completion of this course, coaches will increase their ability to do the following:

• Identify the generations in the workplace and the experiences that shape them.
• Examine the stereotypes associated with each generation.
• Identify potential challenges when interacting with different generations.
• Demonstrate techniques that foster respectful communication with different generations.
• Implement strategies to unite employees of all ages.

*The course is structured to be completed in 21 days.
**AUTO DEACTIVATION: Please note, that the platform automatically deactivates accounts if a course has not been purchased within 72 hours of account activation and 14 days after completion of a course if a new course hasn't been purchased. To request reactivation of your course please don't hesitate to email us at
  • Video - What are the 5 Generations in the Workplace?
  • Video - Managing 5 generations in today's economy. (Brian Tracy)
  • Understanding Generational Differences Training Material
  • Understanding Generational Differences Summary Slides
  • Video - Generation Z: Making a difference their way.
  • Video - Millennials: It's time to stop shaming them.
  • Video - Generation X: The Middle Child
  • Video - Baby Boomers: Will they ever retire?
  • Closing the Generation Divide in Project Management (PMI, Minding the Gap, 2012)
  • Discussion Forum - Effective Solutions for Multi-Generational Work Relationships
  • Generational Differences Test
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever