This 21 hour continuing education course addresses the BCC core competencies for coaches by focusing on Emotional Intelligence assessment and coaching approaches for individuals, businesses and organizations. This course includes 2 hours of professional and ethical considerations.
Coaching clients are looking for every edge to be successful in life and the workplace. Naturally, many develop expertise in technical or task-oriented skills. However, those who have a high level of awareness and control over their emotions, and use their emotions to connect with others and develop positive relationships, will find even greater success in both life and the workplace.
This soft skill is known as emotional intelligence, and it is an essential element in the business world, especially in high-stress environments. If a client is unable to control his or her emotions, they can preoccupy his or her thoughts and interfere with his or her ability to evaluate a situation objectively. On the contrary, knowing what triggers emotional responses and understanding how to exercise self-control over them enables a client to confront difficult issues and manage change with clarity and composure.
This in depth program is designed to provide you with the knowledge and tools to help clients develop their emotional intelligence. You’ll learn how to help clients avoid self-sabotaging outcomes by altering how they perceive and respond to emotionally-charged situations. In addition, you’ll learn how to help clients improve their ability to resolve conflict constructively, create a productive work environment, build and mend relationships, and bounce back from setbacks and disappointment.
Course learning is achieved by:
(1) Reading the text Emotional Intelligence: Why it can matter more than IQ, by Daniel Goleman (available
for purchase online and in stores),
(2) accompanying video training
(3) additional resource materials, and
(3) an interactive discussion forum where students may post comments or questions for the instructor and
Students will have an unlimited number of attempts to complete the online multiple choice exam with a score of 70% or better in order to facilitate learning, successfully pass this course and receive a certificate for completing 21 hours of continuing education, including 2 hours of ethical and professional considerations.
To view or purchase the test Emotional Intelligence: Why it can mater more than IQ, on Amazon.com, click here.